STITCHED STYLES CANCELLATION POLICY
Your appointments are very important to the team members of Stitched Styles, they are reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 48 hours notice for cancellations. All our policies are designed to benefit our guests and provided in the best quality and tradition of excellent service for our established and future clientele.
STRICTLY ENFORCED 48 HOUR CANCELLATION POLICY.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you booked months ago. Since the services are reserved for you personally, a Cancellation Fee will apply:
Notification given at least 48 hours prior to your appointment will receive no charges. Less than 48 hour notice will result in a charge equal to 50% of the remaining service amount. “NO SHOWS" will be charged 100% of the reserved service amount. Appointments made within the 24 hour period and need to cancel, the client then must cancel within 12 hours of appointment time or will result in a charge equal to 50% of the remaining service amount.
The cancellation policy allows us the time to inform our standby clients of any availability, as well as keeping our team members schedules filled, thus better serving everyone. Stitched Styles policies are presented and provided in the best quality and tradition of excellent service for our established and future clientele. Thank you for viewing, understanding, and supporting our policies.
As a courtesy, we will send reminders via txt about your service appointments one business day prior to your appointment date. However, if we are unable to reach you, or your information on file is incorrect please understand that it is your responsibility to remember your appointment dates and times to avoid late arrivals, missed appointments and the cancellation fee.
DEPOSITS: We require deposits at the time of booking to secure your desired appointment day/time. You will receive a confirmation email. All deposits are NON REFUNDABLE/TRANSFERABLE unless stylist is at fault.
LATE ARRIVALS: Please strive to be on time. Stitchedstyles is located in a very busy area (Arlington off 360 and Watson ), therefore, please plan your trip accordingly. Late arrivals will be rescheduled.
- RESCHEDULING: You are free to reschedule your appointments at least 24hrs before your appointment (please view your confirmation email).
BOOKING: Please select the CORRECT service
** ALL APPOINTMENTS ARE TIMED** Most extension installs block off 3-4 hours, therefore it is very IMPORTANT you book all additional services needed (take downs, protein treatments,color services etc.) that way we will have an ample amount of time to service you without running into the next appointment. FAILURE to do so will result in a rescheduled appointment.
PAYMENTS: We accept all major credit/debit cards as well as Zelle, & Apple Pay.
COMMUNICATION: Please provide a VALID phone number & email; WE ARE NOT RESPONSIBLE FOR FAILED MESSAGES AND MISCOMMUNICATION. Your appointment will be cancelled & deposit will be forfeit.
APPOINTMENT HELP: If there are ANY CHANGES on your behalf, please contact us directly. - For documentation purposes, we will ONLY communicate with clients via Email (Adrionnasyas@gmail.com)
NO REFUNDS ON SERVICES
We hope that we provided clear information that gave you insight on what to expect here at our salon, we look forward to servicing you as well as taking GREAT care of your hair.
Thank you! See you soon